State Farm® Insurance Agent Pat Dickey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dane O'Brien
November 11, 2024
"You know when you really need an insurance agent, it's not a good time, right? Our house flooded because of a ruptured pipe in July. It's now November and we're still without floors and cabinets in our kitchen. It's frustrating to me that when a claim is filed, especially one as significant as ours, that we then have to go through a number of other departments, one of which recommended Paul Davis Restoration. They sent a crew of one. After speaking with Pat, he seems genuinely concerned with our progress, which is significant. However, we are still stuck in a position where more guidance during the claims process likely would have saved us considerable frustration and time. Will update."
"Hey Dane - I'm very sorry for you your frustration with the claim process up to this point. I'm more than happy to talk through details around your claim. My office will be in touch by phone to setup a time for us to talk. Thank you."
Lauren Pollastro
August 27, 2024
"I’m a new to State Farm with Pat Dickey. The incredible customer service provided by all members in the office is honestly world class. Pat has an incredible wealth of knowledge and went line by line on my policy to ensure I understood. I couldn’t be more appreciative and excited to work with him!"
"Lauren - thank you for the kind words. New customers to our office typically find a that a meeting to review their current coverage is helpful. It helps us ensure that they're getting all the discounts and coverage options that are best suited for their particular situation. We appreciate your business!"
Judy Deemer
May 10, 2024
"I am a brand new customer to State Farm and my agent. Alison Hauser has been absolutely amazing! The efficiency and promptness to setting up my policies was Incredible. I had all of the documents I needed within 12 hours. I highly recommend State Farm."
"Hi Judy - thank you for the positive feedback. I am grateful to have Alison as our "director of first impressions" for new customers in need of auto or home insurance through State Farm. She is a keeper! I appreciate your patronage of both State Farm and my agency."
Hannah Karolak
July 21, 2023
"Worked with Alison she was fantastic Great service great rates Thanks again"
"Hi Hannah - thank you for the kind words. Our office strives to offer a top-tier, customer-friendly buying experience (both online and in-person) when purchasing purchase State Farm Insurance. It's great to hear Alison was able to provide you with coverage that was tailored to your specific needs and budget. She's a keeper! "
Donald Sjoen
April 3, 2023
"I have had this agent for quite some time now. I want to say that even if the rates are a bit higher that others you may find it worthwhile to have them as your agent. With out going into all of the details let me say they are sooo great. I was hit while riding my motorcycle. I was ok but the bike was not. The motorcycle still ran like always but the rear fender and and other parts had some bad damage. I sat on it fir a while deciding what to do. Fix myself or file a claim. After an amount of time too much time for sure I realized getting parts was tough and the cost of the parts for a 20 plus yr. old bike wad tougher. So I called up state farm and explained my situation. HERES THE PART TO REMEMBER. Even after the time gap between the accident and calling them they still worked with me. They actually listened to what I was telling them and took in to consideration how my thinking was at the time. After a motorcycle accident you mind wants to explode with the what ifs. Moral of story. You can't beat that kind of service. They totaled the bike which is a clue as to the cost of fixing it. Awesome running bike 20 plus yrs old. So if you have doubts about state farm please forget them and do yourself a favor and use them. 😊👍"
"Donald - thanks for sharing your recent favorable claims experience with State Farm through our office. Though vehicle claims can sometimes have a gap between the date of the incident and when the actual claim is filed, we're nonetheless pleased to hear and that the payment for damages was determined to be reasonable and the claim was paid. Fast, fair settlement is State Farm's goal on each submitted claim."
John Christopher
December 30, 2022
"Prepared, knowledgeable, efficient, and caring! What more could one want?"
"John - Thank you for the kind words! We appreciate your continued patronage of State Farm and our office!"
Laurie Donat
December 7, 2022
"I highly recommend Pat and his team. Pat met with us virtually, presented a comprehensive and through analysis for my families auto and home insurance with excellent recommendations, and supported an easy and efficient processes."
"Thanks for your review, Laurie! Periodic reviews of insurance coverage with customers has always been a big part of our office's "value proposition" - It provides added "peace of mind" for the customer and serves to differentiate our agency from other local insurance providers. I'm grateful that your family saw value in our recent policy review!"
A O
March 29, 2022
"Wonderful. I cannot say enough about the service from Pat and Michelle!"
"Hello - thanks for your continued support!"
Debbi Kubicky
August 8, 2021
"I've had State Farm Insurance for over 30 years. I am very pleased with their service, especially Michelle- she's the best!"
"Hi Debbi - Thank you for the vote of confidence and kind words. We are blessed to have Michele on our agency team!"
Mary Ellen Saunders
June 18, 2021
"Pat went above and beyond to accommodate our needs. After doing extremely thorough research we obtained over twice the amount of coverage with the addition of my husband to the policy. He is a super nice professional thorough man . I highly recommend pat for all of your insurance needs."
"Mary Ellen - thank you for your kind words and your continued patronage of our office. Taking the time for a comprehensive insurance plan review when changes in a customer's life occurs (marriage, new home, etc.) is an area that our office prides itself on."
Mary Ruth Kovak
April 28, 2021
"Pat takes the time to explain everything in detail so we were comfortable making decisions. He is very patient and very clear. He always offers opportunities for questions and recaps several time during the discussion. We know we will have our policies updated exactly per our discussion. In addition, I had to place a claim for a broken diamond and the process was quick and painless. We could not ask for anything more."
"Thank you Mary Ruth - fast, fair claims settlement is our company objective - and a critical part of our "keeping the promise" for State Farm customers. Periodic coverage reviews with Pat are a foundation block in his agency's daily operation. They help to ensure that his clients receive all the discounts and coverage options that they might be eligible for. We greatly appreciate your family's continued business!"
Kristen Baker
January 24, 2021
"Pat is always prepared for our meetings. He is very informative and provides good advice to ensure that my family's insurance needs are met. His team is great to work with and always professional. I look forward to our investment discussions. He provides good insight to the market and always does a thorough review of our retirement portfolio. I highly recommend Pat and his team as they provide great customer service."
"Kristen - Thank you for the vote of confidence for our office's detailed approach to customizing advice based on an individual client's particular needs. We also look forward to our annual visits with your family as well!"
Leanna Hart
December 16, 2020
"After recently getting married we needed to review our insurance accounts and Pat was very helpful, clear and understandable. I don't speak "insurance" and he made the process painless! I would recommend him highly to anyone."
"Leanna - Thank you for the kind words. Our office takes pride in making complex insurance concepts easier to understand for our customers. Glad you saw the value in this approach!"
David Baney
December 16, 2020
"Pat is the most professional insurance agent I’ve ever dealt with. He took the time to review our policies, and subsequently made the necessary adjustments to meet our needs, with better coverage for the same premium or less! More bang for our buck! Absolutely the most positive experience. Period."
"Hi David - thank you for your continued business as well as the vote of confidence in our approach to tailoring insurance coverage to each customer's unique needs."
Jon Cofer
March 31, 2020
"Pat was thorough and thoughtful with our auto & home insurance needs. He has a superior knowledge of the industry and understands how to walk his clients through the right coverage for them. I would recommend."
"Jon - thank-you for sharing your positive experience with my agency. We take great pride in getting the little things right for our clients when reviewing their current insurance needs. Price is what we pay on the front end, but true value is discovered later, when a future claim occurs. The little details really matter."
Kevin Keyho
December 7, 2019
"Pat is excellent to work with and is always prepared. He was able to review and analyze our insurance to get us better coverage than we have ever had before."
"Kevin - thank you for the vote of confidence! Our office strives to ensure a proper balance between having good coverage and maintaining a fair value for our clients."
Jeffrey Schmidt
October 29, 2019
"Pat has done a superior job meeting our insurance needs. State Farm remains the gold standard in insurance. A recent auto claim was processed efficiently and fairly. Excellent service."
"Thank you, Mr. Schmidt for your kind words. Fast, fair and efficient claims-handling is one of the highest priorities in my office. A favorable, stress-free experience when filing a claim is part of State Farm's commitment to "keep the promise" to our clients."
Tobias Venar
September 29, 2019
"When my agent retired, Pat was assigned as my interim agent. He took the time to review my policy with me and uncovered a number of adjustments that saved me money and adjusted my coverage to be better aligned with my needs. His experience and understanding of his product make him an excellent representative - I'm very comfortable recommending him."
"Thanks, Toby - when designing an insurance program, the "little details" can make a BIG difference in both the quality of coverage as well as the price. Periodic client reviews are one tool that helps me ensure a client takes full advantage of all the discounts and coverage options they might be entitled to. It's a key piece of our office's value proposition."
Brianna Booher
September 20, 2018
"Pat is the best of the best. He takes the time to explain each part of your policy in simple terms, piece by piece, to make sure you understand exactly what you are paying for - whether you are well versed in your terminology, or in my case, very new to all of it. You will most likely leave his office more educated about insurance than you were when you first walked in the door. Pat also respects his clients as individuals - he allowed me to make MY OWN choices on what kind of coverage I WANT that suits my needs as well as my budget, without acting as the "pushy salesman" type that I have seen time and time again. If you are leery of choosing a physical insurance agency (as opposed to an online provider) because much like me, you prefer to conduct the majority of your transactions and interactions with businesses online - I promise you: this is not a place to cut the human interaction corner. I truly value the person-to-person, face-to-face experience that cannot be replaced when dealing with an online based provider. You value the things you're insuring. You should value the experience of purchasing insurance. Stop by and visit Pat and his team of friendly, knowledgable professionals!"
"Brianna - We greatly appreciate your "vote of confidence". Part of State Farm's mission statement includes that "..our clients needs shall determine our path...". My team and I embrace this theme as a critical element to building both our office brand and instilling mutual trust. A customized approach that considers each client's unique needs is where added value is usually found. Thanks for your continued business!"
Brad Roth
September 20, 2018
"Pat Dickey agency is the superior Insurance agency in the North Hills. Mr Dickey is extremely knowledgeable, positive and realistic in his evaluation of insurance needs. Mr. Dickey's staff are committed to providing the best service possible. I would recommend this agency to everyone. Thank you Pat Dickey Agency."
"Brad - your endorsement is greatly appreciated. reviews and coverage evaluations from time to time are all part of our commitment to "keeping the promise" for our many great clients - like yourself!"
Jill Fitzgerald
September 19, 2018
"I met with Pat Dickey tonight and we reviewed my home owners, auto and life insurance. I learned so much about all 3. I am now sufficiently covered and actually able to save some $. I felt that Pat truely cares and has my best interest in mind while finding me the right coverage to fit my budget."
"Hi Jill - thanks for the vote of confidence! Having the opportunity to review policies together with clients face-to-face and uncover new discounts/options is something I take great pride in. I appreciate both your kind works and your continued patronage of State Farm."
Mary Dailey
September 17, 2018
"About a year ago, I switched to State Farm car insurance because I also needed a car loan through State Farm Bank. I became a customer of Pat Dickey at that time, and I am VERY happy that I made that switch. Since then, I have switched my Home owner's insurance, and also added my husband and his car to our car insurance policy. Not only is Pat extremely kind, helpful and knowledgeable, he is always willing to talk to you about what options there are that are right for YOU and your family. Pat sets aside time to meet with customers, face-to-face (which I always thought was unheard of or impossible with insurance companies) to go over your policies and make sure that you are protected and have what you need, without overpaying. Pay even gave up the better half of a Saturday morning to meet with us, because we were unable to come in on a weekday. After our meeting, I have never felt better about our car and home owner's insurance. It is so great to actually have a relationship with an agent that is looking out for you at all times. Thank you for everything, Pat!!"
"Mary - a belated thank you for your review of my agency. I'm glad your experience has been favorable and we appreciate your continued loyalty to both State Farm and our office!"
Zach Foust
August 27, 2018
"I can't say enough about how helpful Pat has been to our family. He makes recommendations based on years of experience, but he never tries to push us into anything that we're uncomfortable with. Most importantly, he understands the big picture. Yes, we want to make sure that we protect our family in the event of something tragic, but we don't want to go broke doing it. My wife and I work full-time and we have a 3-year-old, so it's not easy to schedule appointments. Pat always finds a way to work around our schedule, even if it means that he has to stay late. Highly Recommended."
"Zach - thanks for taking the time to share your thoughts on our office's "value proposition" and how it has benefited your growing family!"
Tanya Veverka
August 17, 2018
"Very impressed with Pat's thoroughness and knowledge of insurance, his communication skills, and his interest in getting to know his customers. He was very helpful in finding areas where I could save money, and areas where I needed additional coverage. Highly recommended."
"Tanya - a belated thank you for your kind words. My team and I endeavor to pay attention to the "little details" during our client reviews, while also keeping an eye on the "big picture" to help maximize client value. I'm glad that you saw first-hand the benefit in both of these "best practices"."